Coordonnées
Contact MD®
We’re happy to help. Whether you have a question about an order, need product guidance from our customer care team, or are exploring a wholesale or partnership opportunity, here is the fastest way to reach us.
Customer Care
For order status, product questions, returns, Auto-Delivery management, or general inquiries:
- Email: customercare@md-factor.com
- Phone: 1-888-882-5788
- Hours: Monday–Friday, 10:00 AM – 5:00 PM Pacific Time (excluding U.S. federal holidays)
- Typical response time: Within 1 business day for emails; same-day for calls during business hours.
Mailing & Returns Address
MD® Customer Care
La Canada Ventures, Inc.
448 N. San Mateo Drive
San Mateo, CA 94401
United States
Wholesale, Press & Partnerships
For media requests, professional/clinical accounts, retailer partnerships, affiliate inquiries, or international distribution, please email customercare@md-factor.com with the nature of your inquiry in the subject line (e.g., “Press – [publication name]” or “Wholesale – [your business name]”).
Where to Buy Authentic MD® Products
Authentic MD® products are sold exclusively through:
- www.md-factor.com — the official MD® online store
- The official MD® Amazon storefront
Products purchased outside these channels are not covered by the MD® warranty, satisfaction guarantee, or return policy.
Follow MD®
- Instagram: @md_factor
- TikTok: @mdfactor
- Facebook: facebook.com/MDLASHF
- X (Twitter): @MDLFbySusanLin
- Pinterest: pinterest.com/md_factor
- YouTube: @MDLFBYSUSANLIN
Business Information
Operated by: La Canada Ventures, Inc., a California corporation
Founded and led by Dr. Susan Lin, M.D.
Last updated: May 24, 2026.
